Don't Wait in Line.
Travel Smart, Relax First.
Unlock Complimentary Airport Lounge Access & More, Effortlessly.
Your Time, Elevated: Turn Travel Delays into Premium Experiences
Imagine this: your flight is delayed. Instead of sighing and joining the crowded gate, you receive a seamless notification – a digital key to tranquility. With Royal Assist, a delay of 60 minutes or more transforms into an invitation to unwind in the comfort and style of exclusive airport lounges.
Travel Smart: Key Benefits
Royal Assist offer Benefits that are not limited to:
- Complimentary Lounge Access: Escape the airport chaos and step into a world of comfort and convenience.
- Your Digital Key: No need for physical cards or complicated processes. Your lounge access voucher arrives directly in your inbox, ready when you need it.
- Travel Together, Relax Together: Share the premium experience. Your perk extends to you and up to two fellow travelers, making journeys more enjoyable for everyone.
- More Than Just Waiting: Airport lounges offer a haven of amenities – comfortable seating, complimentary refreshments, Wi-Fi, and a peaceful atmosphere to work or simply unwind.
- Delay? No Sweat: We understand that travel plans can sometimes change. Our service turns unexpected hold-ups into opportunities for peace and comfort.
Beyond Comfort:
Valuable Compensation for Longer Delays
We go beyond just making your wait comfortable. We understand that significant delays can disrupt your plans. That’s why, in the event of a delay exceeding 6 hours, Royal Assist offers cash compensation of up to USD 150, subject to terms and conditions.
Experience the Difference: Travel Smarter with Royal Assist.
Ready to transform your travel experience? Say goodbye to stressful waits and hello to premium comfort and peace of mind.
FAQs
How do I become eligible for complimentary lounge access?
If an airline announces a delay that meets or exceeds the delay threshold of 60 minutes from the scheduled departure time, passengers will receive an airport lounge voucher via email.
How will I receive my lounge access voucher?
The voucher will be received by email, and it contains a 2D barcode which, when scanned at a participating airport lounge, grants the user access.
Does the lounge access apply to any airport?
The following link is for the lounge list :- https://loungefinder.loungekey.com/Pass
What are the conditions for the cash compensation?
In the event that transport services on which the Insured has previously booked to travel are delayed (abroad) due to strike, industrial action, adverse weather conditions, mechanical breakdown or technical fault, the Assistance Company will indemnify the Insured in respect of restaurant meals, refreshments and/or hotel accommodation (after 6 hours delay) used during the period of delay on the outward journey at commencement of the Covered Trip.
Who can I contact if I have further questions?
Royal Assist Sri Lanka srilanka@royal-assist.
Ghana [email protected]
Kenya Royal-Assist kenya@royal-
Mauritius Royal-Assist. [email protected]
Ravi Naidu seychelles@royal-assist.
Backed by Excellence: Powered by SIA.
Our commitment to providing exceptional travel assistance is strengthened by our partnership with the SIA (Swan International Assistance). Their expertise ensures a seamless and reliable experience for all our users.
